Field notes and build notes

Implementation evidence

Public product history, owned-system builds, clearly labelled synthetic demonstrations and operator viewpoints on what it takes to move AI from an answer into a governed operation.

Designing for Two Species of User

Designing for Two Species of User

Every SaaS product ever built rests on an assumption so basic nobody wrote it down: the user is a person. That assumption is now wrong roughly some of the time, and heading towards most.

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